About us

At Go2Similan, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Go2Similan is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Grab a cuppa and read on.

Types of data we collect

 

Website Cookies

Like most websites, we use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our website and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our website and elsewhere.

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. We may use cookies to monitor your browsing and purchasing behaviour.

What are cookies used for?

The main purposes for which cookies are used are: –
1. For technical purposes essential to effective operation of our website, particularly in relation to on-line transactions and site navigation.
2. To enable Go2Similan to collect information about your browsing and shopping patterns, including to monitor the success of campaigns etc.

Google Analytics

When someone visits www.go2similan.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our courses and trips, we collect personal information. We use that information for a few reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our promotional emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails

Third Parties

We share your data with PADI Asia Pacific if you complete a PADI course with us, so that you can receive your certification.
If you purchase diving insurance through us, we will share the information you give us with DiveAssure who provide the insurance.
If you book a diving or snorkelling trip with us we will share your information with the boat or trip operator.
We will not share sensitive information such as your payment details.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Ann Gammage at ann@go2similan.com

Changes to this Privacy Notice

This privacy policy was reviewed on 11 September 2019 and will be reviewed annually.